Your information, handled clearly.
This Privacy Policy explains how EPINOSTICS LTD collects, uses, stores and shares personal information when you use our website or contact us about our business services.
Straightforward information about how data is used.
EPINOSTICS LTD respects the privacy of individuals who communicate with us or use this website. We only collect information that is reasonably required for the purposes described in this policy.
This policy is intended to explain our approach in clear and practical terms, including why information is collected, the lawful basis relied upon, how long information is kept, when it may be shared and the rights available to individuals.
Who we are
The organisation responsible for the personal information described in this Privacy Policy is:
EPINOSTICS LTD
Business services focused on B2B sourcing, manufacturing support and supply requirements.
Watford, United Kingdom
42 Fairlawns, Langley Road,
Watford, Hertfordshire,
United Kingdom, WD17 4UH
+44 7984 172336
Business enquiries and general communication.
epinostics.vip@protonmail.com
Primary contact channel for privacy and business enquiries.
Information we may collect.
The information collected depends on how you interact with the website and whether you contact EPINOSTICS LTD directly.
Information you provide
- Name and business contact details
- Email address and telephone number
- Company or organisation name
- Product or service requirements included in an enquiry
- Specification, quantity or supply information provided voluntarily
- Other information included in a message or enquiry
Information collected through the website
- IP address and basic technical information
- Browser and device information
- Pages visited and general website interaction information
- Cookie and similar technical information where applicable
We do not ask website visitors to provide information that is unnecessary for the stated purpose of an enquiry.
Why we use your information.
Personal information may be used for the following specific purposes:
- To respond to enquiries submitted through the website
- To communicate about a requested quotation or business requirement
- To understand product, specification, quantity and supply requirements
- To arrange and manage business communications
- To provide information requested by an individual or business contact
- To maintain appropriate business records
- To operate, maintain and improve the website
- To maintain website security and prevent misuse
- To comply with applicable legal or regulatory obligations
The basis for processing.
We identify a lawful basis for each relevant processing activity. The basis depends on the purpose for which the information is being used.
| Processing purpose | Lawful basis | Why this basis applies |
|---|---|---|
| Responding to an enquiry | Legitimate interests | Our legitimate interest is to communicate with individuals who contact the business and respond to a specific business enquiry. |
| Preparing or discussing a requested quotation | Legitimate interests | Our legitimate interest is to assess and respond to a specific commercial requirement submitted by a prospective business contact. |
| Managing an agreed business arrangement | Contract | Processing may be necessary to take steps requested before an arrangement is entered into or to perform an agreed arrangement. |
| Maintaining required business records | Legal obligation | Where applicable, information may be retained where processing is necessary to comply with a legal obligation applicable to the business. |
| Website security and technical administration | Legitimate interests | Our legitimate interest is to maintain the security, availability and appropriate operation of the website. |
| Optional communications where consent is required | Consent | Where consent is required, information will only be used for the stated optional purpose after consent has been provided. |
Where we rely on legitimate interests, those interests are limited to responding to genuine business enquiries, maintaining appropriate business communications, supporting requested commercial activity, and operating a secure and reliable website. We consider the necessity and impact of the processing before relying on this basis.
Contact and quote requests.
If you submit a contact or quotation enquiry, the information provided is used to understand and respond to the request.
- Your name may be used to address and identify the enquiry.
- Your email address may be used to send a response.
- Your telephone number may be used where telephone contact is requested or reasonably necessary.
- Company information may be used to understand the business context of an enquiry.
- Requirement details may be reviewed to prepare an appropriate response.
Information submitted through a form is not used for an unrelated purpose simply because it has been provided to us.
When information may be shared.
EPINOSTICS LTD does not sell personal information. Information may be disclosed only where there is a relevant business, technical or legal reason for doing so.
Service providers
We may use carefully selected providers that support the operation of the website or communication systems. Depending on the services in use, these may include website hosting, email, website form processing, security, technical support and related infrastructure providers.
Professional and legal requirements
Information may be disclosed where reasonably necessary to professional advisers, competent authorities, courts, regulators or other parties where disclosure is required by applicable law or is necessary to establish, exercise or defend legal rights.
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure that the processing is appropriately controlled and limited to the relevant purpose.
International transfers.
Some technical or service providers used by a website may process information outside the United Kingdom.
Where personal information is transferred outside the UK, EPINOSTICS LTD will use an applicable lawful transfer mechanism and appropriate safeguards where required by applicable data protection law.
Depending on the provider and circumstances, this may include an applicable adequacy regulation or decision, appropriate contractual safeguards, or another transfer mechanism permitted by applicable law.
Where required, information about the relevant safeguards can be requested using the contact details provided in this policy.
How long we keep information.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer period is required by law or is necessary for the establishment, exercise or defence of legal rights.
When information is no longer required, it will be securely deleted, anonymised or otherwise disposed of as appropriate.
Keeping information secure.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, inappropriate use, alteration, loss or disclosure.
Access to personal information is limited to people and service providers who require it for a relevant purpose. Where appropriate, access controls, account protections, secure communications and website security measures are used.
No method of transmission or storage can be guaranteed to be completely secure. We therefore review the practical security arrangements used for information handled through our website and business communications.
Cookies and website technology.
This website may use cookies and similar technologies for essential technical functions, preferences, website operation and, where applicable, measurement.
The specific cookies used by the website and their retention periods are explained in our Cookie Policy .
Where consent is required for a particular type of cookie, the relevant technology will not be used for that purpose unless the required consent has been obtained.
Your information, your rights.
Depending on the circumstances and the lawful basis involved, you may have rights in relation to your personal information.
The availability of each right depends on the particular processing activity and its lawful basis. For example, withdrawal of consent applies only where consent is the lawful basis for the relevant processing.
Changing your preferences.
Where we rely on consent to process personal information, you may withdraw that consent at any time.
You can request withdrawal by contacting us using the email address shown below. Where cookies or similar technologies are involved, relevant preferences may also be managed through the website’s available cookie controls.
Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
Automated decisions.
EPINOSTICS LTD does not use personal information collected through this website to make solely automated decisions that produce legal or similarly significant effects on individuals.
Enquiries and business communications are reviewed in the ordinary course of business rather than being determined solely by automated decision-making.
Website audience.
This website is intended for business and general information purposes and is not directed specifically at children.
We do not knowingly request information from children for purposes unrelated to the operation of the website or the handling of genuine enquiries.
Third-party websites.
Our website may contain links to websites or services operated by other organisations.
Those websites operate under their own privacy arrangements. EPINOSTICS LTD is not responsible for the privacy practices, content or security arrangements of external websites.
We recommend reviewing the privacy information provided by an external website before submitting personal information through it.
Keeping this policy accurate.
We may update this Privacy Policy when our processing arrangements, website functionality, service providers or applicable requirements change.
Where a material change affects how personal information is used, appropriate information will be provided before the new processing begins where required.
The version published on this page represents the privacy information currently provided for this website.
Questions about your information?
If you have a question about how EPINOSTICS LTD handles personal information, or if you would like to exercise a relevant data protection right, please contact us.
EPINOSTICS LTD
Email: epinostics.vip@protonmail.com
Telephone: +44 7984 172336
Address: 42 Fairlawns, Langley Road, Watford, Hertfordshire, United Kingdom, WD17 4UH
Raising a concern
We encourage you to contact us first so that we can understand and address your concern. You also have the right to complain to the UK’s supervisory authority for data protection matters, the Information Commissioner’s Office (ICO).
Information about contacting the ICO is available through its official website.
Clear information. Simple communication.
For questions about this Privacy Policy, contact EPINOSTICS LTD directly.